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For questions about a session, a charge on your statement, scheduling or your account, reach out directly. Nafeesah's team reads every message.
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Billing questions
Every per-minute charge on your account is calculated from the verified call duration reported by our telephony provider — never from an estimate shown on screen. You can see the exact billed seconds for each session in your history. See the Billing Policy for full details.
In an emergency, or if you are in crisis, please contact your local emergency services or a licensed professional. Jaji does not provide crisis, medical or psychiatric care.